Privacy Policy

Effective Date: August 7, 2024

Welcome to the NEIL LOUWRENS MD Allergy Clinic ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our clinic or interact with us.

1. Information We Collect

We collect information to provide better services to our patients and improve our services. This information includes:

  • Personal Identification Information: Name, address, date of birth, social security number, and other similar information.

  • Contact Information: Phone number, email address, and mailing address.

  • Medical Information: Medical history, treatment plans, medications, and other related health information.

  • Payment Information: Credit card details, billing address, and other related information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage your healthcare services.

  • To communicate with you regarding appointments, treatment plans, and billing.

  • To improve our clinic and services.

  • To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not share your personal information with third parties, except in the following circumstances:

  • With your consent.

  • To comply with legal obligations.

  • To protect and defend our rights and property.

  • With service providers who assist us in operating our clinic and providing services to you, who are bound by confidentiality agreements.

4. SMS Opt-In Information

If you opt-in to receive SMS communications from us, we will collect your phone number for this purpose. We will not share your phone number or SMS opt-in information with any third parties. You may opt-out of receiving SMS communications at any time by following the instructions provided in the SMS messages.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no data transmission over the Internet or electronic storage method is 100% secure.

6. Your Rights

You have the right to:

  • Access and obtain a copy of your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information under certain conditions.

  • Object to or request the restriction of processing your information.

  • Withdraw your consent at any time, where we rely on your consent to process your information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

NEIL LOUWRENS MD Allergy Clinic
1755 East St
Redding, CA 96001

Thank you for trusting NEIL LOUWRENS MD Allergy Clinic with your healthcare needs. We are committed to protecting your privacy and providing you with the best possible care.